Legal Notices - Privacy Policy, Terms & Conditions, and Disclaimers

Important: Please read the Privacy Policy, Terms & Conditions, and Disclaimers (these "Legal Notices and Terms") carefully before using this website. An effort has been made to provide the Legal Notices in plain language rather than legalese. By using this website or enrolling in a service offered by MyContact411, LLC ("MyContact411," "Our," "We," or "Us"), you acknowledge that you have read, understood, and agree to these terms.

These Legal Notices and Terms create a legal agreement between you ("You" or "Your") and MyContact411 that governs: (1) the information made available through the website MyContact411; (2) the relationship between You and MyContact411; (3) the use of Your information obtained by MyContact411 through this website; (4) your use of the MyContact411 website; and (5) any subscription for services you enter into with respect to MyContact411.

1. Privacy Policy – With respect to information submitted or collected on the MyContact411 website, You accept the MyContact411 privacy policy as set forth here in section 1 of this Agreement. This privacy policy does not pertain to, and MyContact411 is not responsible for, the privacy practices of any third party website to which MyContact411 links, or that links to MyContact411. The MyContact411 privacy policy may change from time to time, and by accessing the MyContact411 website, you agree to be bound by the terms of the privacy policy. Each time you enroll, access, or use MyContact411 services or access Our website, the current version of the privacy policy, as well as the remainder of the Legal Notices and Terms, will apply.

(a) Collection of Information – MyContact411 will take reasonable steps to give You notice when we are requesting or collecting information from You. Further, we will advise You of the types of information we collect about You, the general purpose for which that information will be used or disclosed, and the categories of users or others to whom we may provide that information. We will take reasonable steps to maintain accurate records, provide You with access to Your personally-identifiable information, and to safeguard the non-public personal information we collect about You.

When you enroll for Our services, we will ask you for personal information including, but not limited to, your name, address, phone number, e-mail address, cell phone number, and billing information. This information is required in order to verify Your identity, charge you the agreed fees for our services, and to fulfill our obligation to provide You the MyContact411 services, including communication with third parties.

MyContact411 may also receive information about You when you send us e-mail, applications or other forms, or when You call us. MyContact411 may also collect information about your transactions with Us, such as what products and services you order, as well as your transactions with any third parties with whom we put you in communication.

(b) Cookies - For visitors or members using our web site, we may also collect information about You through cookies on our web site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We link the information we store in cookies to personally identifiable information You submit while on our web site. We use both session ID cookies and persistent cookies. We use session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when You close Your browser. A persistent cookie remains on Your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

If You reject Our cookies, you may still use Our website, but Your ability to use some areas of Our website, such as the signup procedure or login, may be limited.

(c) Aggregate Data -With respect to visitors and members using Our web site, MyContact411 also collects general Internet data, such as how often each of Our web pages was visited and how much time was spent on each page. None of this information identifies You personally. We use it only to analyze traffic patterns on Our website in order to make Our site more useful to Our visitors and to evaluate the effectiveness of Our marketing efforts. We use log files on our webserver as well as third-party and internally developed Customer Relationship Management (CRM) technology to capture and analyze this data.

(d) Links to Other Sites - The MyContact411 web site may contains links to other sites. Our Privacy Policy only applies to information we collect from You while You are at and while You are actively in a session on Our website. MyContact411 does not share Your non-public personal information with those web sites and is not responsible for their privacy practices, which may differ from Ours in significant ways. We encourage You to learn about the privacy policies of those web sites and the companies that operate them. In addition, web sites to which We link may use cookie technology to gather and store data about their visitors.

(e) Why We Collect Non-Public Personal Information – AAs a member of MyContact411 or as a user of Our website, we want You to know what We collect Your non-public personal information for the following reasons:
            (i) To enroll you as a member of MyContact411 or to complete a transaction; and
            (ii) To perform or complete MyContact411 services for You, or to contact You about MyContact411 services from time to time.

(f) When and to whom we Disclose Non-Public Personal Information – MyContact411 will not disclose your non-public personal information to any third party without Your express approval. When You sign up for MyContact411 services, You will be able to indicate which non-public personal information, such as, for example, a cellular phone number, You wish MyContact411 to make available to third parties.

(g) Other Members on Your Account – If you have enrolled in Our services with another person, we may share personally identifiable information with any other person enrolled with You on Your MyContact411 account.

(h) Security - The security of Your personal information is important to Us. When you enter sensitive information (such as credit card number) on Our registration or order forms, We encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of storage, is 100% secure, however. Therefore, while We strive to use commercially acceptable means to protect Your personal information, We cannot guarantee its absolute security. If You have any questions about security of Your non-public personal information or the security on Our web site, you can email US at info@MyContact411.com. Likewise, we urge You to take every precaution to protect Your personal data, both on and off the Internet.

(i) Children’s Privacy –The MyContact411 website is not intended for use by children, defined as individuals under the age of 18. We do not knowingly solicit personal information from children or send them requests for non-public personal information.

(j) Changes to This Privacy Policy - If We decide to make material changes to Our privacy policy, We will post those changes to this privacy statement (Section 1 of these Legal Notices and Terms), the home page, and other places we deem appropriate so that You are aware of what information We collect, how We use it, and under what circumstances, if any, We disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If We make material changes to this policy, We will notify You here and by means of a notice on Our home page.

2. MyContact411.com Services

(a)  Our Services – For members who have enrolled in Our services, We will provide you with a variety of services, which may be supplemented, improved, or removed from time to time, designed to contact You regarding Your personal property, assets, or other interests. Any 3rd Party accessing Your information to provide those services will be bound under a confidentiality agreement with MyContact411.

(b) Renewal – When You enroll in Our service Your credit card or alternate payment method will automatically be billed either the monthly recurring subscription fee or the annual renewal fee, depending on the subscription You chose.

(c) Cancellation – There is no long-term commitment with MyContact411. You can cancel at any time by calling or e-mailing us at service@MyContact411.com and notifying us of your intention to cancel. Your cancellation will be effective on Your next renewal date.

(d) Refusal of Service and Termination – We will determine whether or not to accept You as a member and provide to You any of the MyContact411 services, and we may refuse to provide to You our service for any reason or no reason at all. If You fail to comply with any of these terms and conditions, We may at any time terminate Your rights under this Agreement in Our sole discretion and without prior notice. If Your membership is terminated by MyContact411, We will refund to You any remaining subscription fee You have paid for Our service past the date of termination.

(e) Communications Center Usage – Usage of the Communication Center is limited to either five (5) calls transferred to you or fifteen (15) text messages received by You with your initial membership subscription. Additional call/text packages can be purchased on the MyContact411 website. If You go beyond the number of calls or text messages for which you are currently subscribed, MyContact411 has the right to charge your credit card on file for the additional calls/text messages per our posted package pricing, or suspend your service until you purchase additional calls/text messages, at our discretion.

(f) Payment Terms/Taxes – Payment for MyContact411 services may be made by credit card or other mutually agreed upon form of payment. You are personally responsible for any applicable state, federal or other taxes that may be associated with Your purchase of Our service.

(g) OPTIONAL INFORMATION DISCLOSURE – You agree that any information entered to “Additional Personal Information - Optional fields” section of your profile is designed to assist you in an emergency. The information will be displayed on the website to anyone entering your Member Number or provided verbally to anyone calling the Communication Center. ONLY ENTER INFORMATION TO THIS SECTION THAT YOU WISH TO SHARE PUBLICALLY FOR YOUR BENEFIT.

3. Prohibited Uses – You will not use the MyContact411 website in violation of any applicable law. Without limiting the foregoing, You will not use the MyContact411 website in connection with (a) the infringement of intellectual property rights including Our rights in Our copyrights, marks and articles; (b) the unauthorized transmission of unsolicited commercial electronic mail; (c) the transmission of defamatory materials; (d) illegal activity of any kind; or (e) fraudulent activity. You will not violate, attempt to violate, or knowingly facilitate the violation of the security (including access control or authentication systems) or integrity of the MyContact411 website.

4. Disclaimers and Limitations of Liability – MYCONTACT411 IS NOT RESPONSIBLE FOR ANY SPECIAL, INCIDENTAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, NOR OF ANY OTHER DAMAGES WHATSOEVER, RELATING TO THE USE OR MISUSE OF MYCONTACT411 SERVICES.

MYCONTACT411 WILL NOT BE RESPONSIBLE FOR ANY FAILURE IN COMMUNICATION BETWEEN A THIRD PARTY AND A SUBSCRIBER, NOR FOR ANY DAMAGES RESULTING THEREFROM.

MYCONTACT411 WILL NOT BE RESPONSIBLE FOR ANY PRANK PHONE CALLS OR OTHER MISUSES OF THE MYCONTACT411 SERVICES THAT MAY RESULT IN CONTACT BETWEEN A SUBSCRIBER AND A THIRD PARTY.

MYCONTACT411 WILL NOT BE RESPONSIBLE FOR DAMAGES RESULTING FROM THE CONTACTING OF MYCONTACT411 BY A SUBSCRIBER OR THIRD PARTY IN AN EMERGENCY SITUATION. IN THE EVENT OF AN EMERGENCY, A SUBSCRIBER OR THIRD PARTY MUST CONTACT 911 OR OTHER APPROPRIATE EMERGENCY CONTACT AND MUST NOT RELY ON MYCONTACT411 TO MAKE SUCH EMERGENCY CONTACTS.

MYCONTACT411 IS NOT RESPONSIBLE FOR THE USE OR MISUSE BY A SUBSCRIBER OR ANY THIRD PARTY OF INFORMATION PROVIDED AT PORTIONS OF THE MYCONTACT411 SITE DESIGNATED “PUBLIC ACCESS” OR OTHERWISE DESIGNATED AS PUBLIC INFORMATION BY A SUBSCRIBER.

5. Indemnification – You agree that You are solely responsible for Your use or misuse of the MyContact411 website. You agree to indemnify and hold harmless MyContact411, and its agents and employees, with respect to any claim based upon Your use or misuse of the MyContact411 website.

6. Jurisdiction/Governing Law – By visiting the MyContact411, and/or subscribing to MyContact411 services, You agree that these Legal Notices and Terms shall be governed and construed in accordance with the laws of the State of Missouri, USA, and applicable federal laws without regard to conflicts of law principles. You agree that any and all proceedings relating to the MyContact411 website, and all services provided by MyContact411, including proceedings stemming from transactions or communications conducted through the MyContact411 website, and the subject matter contained in these Legal Notices and Terms shall be maintained in the courts of the state of Missouri or the federal district courts sitting in Missouri, which courts shall have exclusive jurisdiction for such purpose.

7. Severability – If any of these Legal Notices and Terms are deemed wholly invalid, void, or for any reason unenforceable, that specific term of the Legal Notices and Terms shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition. If any of these terms or conditions are deemed invalid or unenforceable, that term or condition shall be appropriately reformed and enforced to the fullest extent permitted under the law.

8. Assent to This Agreement – YOU AND MYCONTACT411 HAVE ENTERED INTO AN AGREEMENT, WHETHER ELECTRONICALLY, BY VOICE AUTHORIZATION, PHYSICAL COPY, OR REGISTRATION OF COMPLIMENTARY SUBSCRITION INTENDING TO BE BOUND BY YOUR ACCEPTANCE OF THE AGREEMENT. YOU AGREE THAT EACH TIME YOU ENROLL, ACCESS, OR USE OUR SERVICE, YOU WILL BE BOUND BY THE CURRENT VERSION OF THESE TERMS AND CONDITIONS, AS THEY MAY HAVE BEEN MODIFIED FROM TIME TO TIME. YOU MAY CHECK OUT WEBSITE FROM TIME TO TIME FOR UPDATES TO THIS AGREEMENT. YOU SHOULD PRINT OR RETAIN THIS AGREEMENT FOR FUTURE REFERENCE.

9. Withdrawing Acceptance – You may withdraw Your acceptance of this Agreement at any time by e-mailing Us at info@MyContact411.com. Upon notification of Your withdrawal of acceptance, MyContact411 will cancel your service as outlined in 2(c) above.

10. Acknowledgment – This Agreement represents the entire understanding between You and MyContact411 regarding your relationship with MyContact411, and supersedes any prior statements, representations, or agreements. When you enroll, use, or access MyContact411 services, you agree to be bound by these Legal Notices and Terms.